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http://icanhascheezburger.com/?p=224970

1. No, you can't return anything without a receipt or gift receipt. Really. Not even for store credit. YES, REALLY. We are not OBLIGED to take back just anything and give you money or credit for it.

2A. "I didn't like it" is not a valid reason for returning a music CD. We do not take returns on opened CDs. Even with a receipt. BECAUSE YOU OPENED IT. Would you buy a CD that was already opened? That's why. The employee at [other store location] told you you could return it if it was only "lightly used"? Take it back to that store, then, because no one at this store would ever say that.

2B. I don't care if the listening station only lets you preview "one second" of the music. You still can't return it because you didn't like it. There are places you can listen to music before buying it, such as the radio and the internet. If you've only heard one song, or "one second" of a song, then you take a risk buying the CD. Storming off and leaving the CD with me because you "can't do anything with it now" will not change my mind.

3. Nope, we really don't take any returns without receipts. You're going to throw that board game in the trash if you can't return it for something? OH NOES. Never mind that there are plenty of better things you could do with a gift you don't want, that still doesn't make me want to lose my job by giving you money for the game.

4. Your receipt from August is no good now. It doesn't matter that the book is still sealed in plastic. We had a pretty generous holiday return policy which allows returns with receipts from November on, but August was FOUR MONTHS AGO. Yes, we have a hardcore strict return policy, but that doesn't mean we are giving you "bad customer service" (which you know all about because you "work retail"). We are being pleasant and polite and apologized for not being able to do more for you, because we do not make the return policies. Corporate does, which you would surely know if you work retail. Demanding someone above my assistant manager (who was the most senior employee in that day), and then the corporate customer service number, and then ranting about how you'll never shop here again, will not change anything or endear you to us. What will REALLY not help is coming back in roughly four hours later and trying the same routine with a different manager (though I was still there and witnessed both events). Now all the managers have been warned about you.

5. You can not return magazines. REALLY.

6. YOU CAN NOT RETURN GIFT CARDS. I AM SO NOT KIDDING.



At some point since Christmas, someone has yelled at me for each of these things. Yeah, we have a strict return policy, but it was brought on because so many people abused the old one. Is it really so unheard of for stores not to accept returns without receipts or on obviously used items? ARGH RETURNS.

For the prompt "chiaroscuro" over at sg_prompts:

Preview:


Full image at my journal.

Dear Customer-

You asked for a size 10A (ankle length) in a pair of jeans. I was with another customer, so I asked my fellow employee (who happens to be Latino- this will be important later) to run and grab it for you. I let you know that he would be returning with it, and went back to my customer.

We did not have what you asked for in stock- our apologies, we should have been more prepared for the holidays. He instead brought you the closest size we did have in said jeans (10R- two inches longer than what she wanted), and the 10A in a different (but very similar) color. He also offered to call around to other stores in the area to find if they had it (the nearest store is only 20 blocks away), or get them hemmed for you for a fee. You said "gracias" to him and went back to your fitting room.

You then proceed to snap your fingers at me, tell me he gave you nothing you wanted. you proceeded to call him useless, I explained why he brought you those two pairs of jeans, and re-explain your other options. You called him a "Damned Wetback", claimed he didn't tell you we could check other stores.

You can leave now- we don't tolerate that kind of language. Please, do demand to speak to the store manager. Would you like corporate's number? I would be happy to give it to you! In fact, why don't you use my phone? I'd love to hear their reaction.



Edited for spelling fail- let me know if there are more.

I can't seem to connect to the server, and I feel like death warmed over, so no radio tonight

Are laptops forbidden at most sleep studies?You know how they tell you to bring something to do before you fall asleep.

Today was Wolfie's funeral. It was a high-church Catholic mass with little personalization for the deceased, as I was expecting. Tasha had said it was more for his family. I felt a bit out of place, but there were friends there I knew. It was good to be there in support of the family and for Tasha too.

I was thinking that Wolfie would likely be amused by the stuffiness of the ceremony, then Jason said something to crack me up. During communion when the priest was drinking from the cup, he whispered that if it was Wolfie doing it, he'd make sure there was scotch in there, not wine.

I got a quiet chuckle out of that and it's something Wolfie would've appreciated. That was a good bit of rememberance and I look forward to smaller gatherings of friends we'll have in the future to continue to remember him.

I have a lot of silver jewelry (sterling silver and "fake" silver). It all needs a good cleaning.

I have silver cleaning cloths which work for the bold, all-silver pieces. But some of my pieces have stones or other intricate details that the cloths can't clean.

So, what options do I have? I tried some concoction that I found online (it involved tin foil, water, Dawn, and other ingredients heated over a stove) but it really did not work well.

I have seen sonic cleaning devices, but do they work? Or should I resort to scrubbing with a toothbrush?

I posted this yesterday but wasn't able to check up on it til today and was told to remove a bit off my post because it was agaisnt the rules... by the time I checked today, it was already deleted, so I'm reposting cause I'd love to hear comments on it.

"I was always hoping I'd one day get to work in a retail enviroment that would fill me with wonderful horror stories and now I have it!

I started working at a newly opened Blue Box Store with the Yellow Price tag that makes you. happier. a few months ago. The first few weeks were awesome. Everyone was friendly, talkative, smily and just generally nice. Around a month or so ago, everything started going downhill and I started getting ALOT of jackasses, dumbasses, and rude-asses.

I have alot of sucks but this one is from last night. Here we go!
So, I work in the camera department, and I'm talking to a couple who are asking me the specs on a Nikon and whatnot and as I'm standing there facing the couple, I felt a "THWACK" on my arm.
Stunned and WTF-ish, I turned around and there's a man in (what appears to be) his 50's, with one of my stores shoppers in hand, rolled up. Ah, yes, the weapon. As soon as my mind put together that this man had literally just whacked me with a shopper, I got a stern look on my face.

Me: "Can. I. Help. You.?"
Old Man: (without emitting ANY sound whatsoever...) -points at camera in shopper and looks at me with a blank stare-
Me: -inwardly sighs and knows this won't be easy- "Do you want to know where it is?"
Old Man: -grunts-
Me: -walks over to the shelf next to him where all the in-shopper cameras are placed with a nice yellow and blue sign pointing it out. Picks up said camera and hands it to him-
Old Man: -stares at it, then... miraculously!- "Ring me up, now."
Me: ....o-k.

So, I ring him out in total silence, and as soon as he gets his bag and receipt, he throws the shopper at me and walks out. Leaving me to stand there, face flushed and very, VERY, agitated.
The poor couple ended up buying the camera I was initially showing them, probably because they felt bad I had to endure such idiocy."

I got to read maybe one or 2 of the comments I got and one of them was about How Dare I Leave Couple to Go and Serve Mr. Thwacky. I suppose it's my fault for not being a bit more specific on everything but I did ask the couple to please give me a second while they were still deciding between cameras and they were fine with this as they kept on browsing for a long while longer. I'm sure that if I would've told a manager what happened, he would've backed me up and kicked this man out but it all happened so quickly that I was stunned at this audacity to hit me, so I just rolled with it. Plus, finding a manager to actually COME as quickly as would've been needed was going to be impossible.

Current Location: Carolina, Puerto Rico

( You are about to view content that may not be appropriate for minors. )

This is a good site for showing how "psychic" scams are fake, revealing how various tricks are done and explaining the science behind what you're seeing.

http://www.scienceofscams.com

Tags: links

Dear Lady,

Telling me that one of my co-workers is an "idiot" is not the way to get on my good side. My job requires a degree, and in fact, not a single person in my department is an actual idiot. I work with them every day and I would know.

However, telling me that said "idiot" sounds like "some kind of chink" tells me everything I need to know about you. It tells me that you are NOT worth my time. I'm certainly NOT going to pass along your thoughtful critique to my supervisor so they'll know that you don't wish to speak to "goddamn immigrants" when you call us. I sincerely hope that you make good on your threat to not shop here until you can get someone who "speaks fucking English."

For the record, all of our reps, even the "goddamn foreigners" speak excellent English.

i feel: shocked

Long time listener, first time caller.

What i do: in ur librariez, RFID taggin' ur books. As such, i don't have a lot of public contact. However, i am in contact with the items they return to the library. So i see all the... interesting ways people treat the items they borrow, as such they are more WTFs than sucks. Continuing in letter format...

Dear Patron,

Thank you ever so much for returning the DVD you checked out of the library so that other people could view it. We do understand that sometimes in the course of usage, items can become damaged. Books tear, DVDs scratch, cases get beaten about a bit. These things, while irksome a bit, do not seriously bother us.

However, discovering the DVD you returned was soaking wet was a bit disconcerting. When i opened said DVD case to check for our RFID tag, and saw the paper insert (and my RFID tag) were soaked so completely that the blue backing of my tag showed through the white front of the tag was eyebrow raising. However, when i inhaled and smelled the bouquet of urine de human, i was a bit freaked out. i had to wonder 1) how this happened (although i don't really want to think about that too hard), and 2) what made you think it was okay to return something like that?! The least you could have done was taken the insert out of the case and let it dry before returning it. The best thing would have been to place it in a plastic bag and bring it into the library and explain what happened. The nice circulation people wouldn't have laughed. At least not in your face. Honest.

Plz to be treating your library items with respect. Kthnxbai.

No love,

I.C.N.

(fwiw, i turned it over to one of the circulation peeps, who placed it in a plastic bag, and turned it over to another librarian who will damage it out of the system and deep-six it. I then grabbed our disinfecting wipes and almost rubbed my hands raw. I just... ew. i've seen my fair share of somewhat ick-inducing things here (The maple syrup thumbprint on the Barney dvd was kind of an ick) but this takes the cake.)

i feel: grossed out

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http://icanhascheezburger.com/?p=225028

Hello all,

I have been to Pennsic several times now. I am planning on heading to Gulf Wars in March, to try something new. I'm especially curious about the weather, as, being from the Northeast, I have no idea what to expect from Mississippi in March.

I'm also curious as to "What are the big differences?"

So, please, share your thoughts. :)

This isn't my typical entry. No silliness. No snark. Just a story about how we spent Christmas weekend not dying and stuff. Brace yourself. It's a long one.

Lindsey and I have a very hectic holiday schedule. Due to family circumstances and one religious conversion to Judaism, we have four Chanukah events and three Christmas events to attend. We're either wrapping or unwrapping something. We have very little wiggle room to deal with anything else. In the first minutes of Christmas Eve, our water heater decided to throw off our tight schedule by trying to burn down the house.

( Marshmallows, anyone? )

Tags: life
Current Location: Casa del Fuego
i feel: Thankful

LOLcat Gargoyle I captioned a picture that Dawn took on her trip. Help me get on the front page at ICHC! http://t3h.cc/2a

I will let theresat be the one to tell you herself.

I feel like an idiot. I've made tons of fingerless gloves with gussets and I just can't figure this pattern out for the thumb. Ravelry link: http://www.ravelry.com/patterns/library/owlings#

Here are my questions: when it says to K7 onto waste yarn, do I cast on 7 and then knit a row of 7 with those? And then when I slip them back on the left needle how do I start knitting again after those 7 stitches? Will it leave those 7 just kind of hanging? I can't visualize this at all. Is there an easier way to do this? I should know better than to start a pattern before reading it all the way through. :( I've Googled and can't find a good visual explanation. Help, please! And thank you!

Background: formerly a residence porter (obai annoying drinky pplz and shitty minimum wage), now working overnight stocking shelves in the pantry (non-cooler/freezer foods) department at the Big Blue Store with the initials W and M (ohai no pplz and better pay).

Since I work overnight stocking shelves at the Big Blue WM and our store (and area) are pretty teeny, I don't actually deal with customers face to face.  One might think this prevents customer sucks and WTFs.

I wish.

FYI, this is a fair-sized list, since it's pretty much everything from the last... eight months, lol.

Dear Big Blue WM customers,

Please stop doing the following:

( Long list is loooooooooooooong *lol ancient internet joke* )

i feel: tired