tasha (tashabear) wrote,

  • Mood:

now THAT is customer service

Kathleen from Northwest Outlet just called to ask me what color lantern I wanted (I liked them so much I ordered two more, and there is no option on the website that lets you pick).  Other places would have just sent me the lanterns, but they called to ask what I wanted.  So now there will be two red lanterns to go with our two green lanterns, thanks to Kathleen.

I'm so happy with their service, I can't even tell you.
  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.