tasha (tashabear) wrote,
tasha
tashabear

  • Mood:

now THAT is customer service

Kathleen from Northwest Outlet just called to ask me what color lantern I wanted (I liked them so much I ordered two more, and there is no option on the website that lets you pick).  Other places would have just sent me the lanterns, but they called to ask what I wanted.  So now there will be two red lanterns to go with our two green lanterns, thanks to Kathleen.

I'm so happy with their service, I can't even tell you.
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